Problem with URL Rewrite

Jul 1, 2010 at 4:47 PM

I have installed the Customer Portal to a Microsoft CRM 4.0 CRM VPC. I have used the websitecopy utility to copy up the default customerportal.xml file fine, and have specified Integrated authentication in the web.config.  I also followed the article to remove the Live Authenication for a demo image that doesn't have internet access. I launch the website, http://cp, and the first page loads fine. All seems well until...

When i try to click the login link, i get a 404 error. If i try to click any of the links on the home page, i get the same 404 error.  Best i can tell, the problem is occuring with the url rewrite.  If i try to access a page directly, like http://cp/pages/login.aspx, i get a Page Not Found in both the body of the page and the breadcrumb(Home > Page Not Found). I've tried a few trace tools to see if i can find where the error is occuring, but with no luck.

Jul 1, 2010 at 4:52 PM

There is one missing piece of information in the installation guide that is required for setting up on Windows 2003 / IIS 6.  Using IIS Manager, go to the properties of your website and flip to the custom errors tab.  Edit the 404 error and change it to URL = /default.aspx.  This is necessary for IIS 6 to handle the custom urls and trigger the url rewriting.  This is not necessary for IIS 7+ as this setting is taken from the web.config without further IIS configuration required.

Shan McArthur

Jul 1, 2010 at 5:06 PM


Thanks for that.  It did the trick.